NEC SV9100 SL2100 Overflow calls to delay group then to Voicemail ( PSTN , Non DID )

NEC SV9100 SL2100 Overflow calls to delay group then to Voicemail ( PSTN , Non DID )


CommsPlus Distribution                                                         Icon  Description automatically generated     

This call flow is how to program a NEC to terminate incoming calls one of a few extensions then overflow to more extensions, finally to Voicemail

SV9100 CP20 & SL2100 V2.00+ have added delay members within a ring group, 


Set the final delay timer to VM

Set the timer to send calls to Voicemail

22-01-04 = 30 seconds

Send calls to the Voicemail process

22-08-01 = 102, Special ring group 102 ( voicemail ), not to be confused with extension 102

Create a Virtual Extension

11-04

A screenshot of a computerDescription automatically generated with medium confidence

Create a Mailbox

Once the call enters the Voicemail , the Voicemail by default plays a “Routing mailbox” you need to change this to a real voice mailbox.

Set the destination for un-tagged calls that enter Voicemail;

47-11 (tick override schedule, set to Station mailbox & set mailbox number)

Don’t forget to add the mailbox on your keys

15-07 Key set to 77 , 201


    • Related Articles

    • NEC SV9100 SL2100 Overflow calls within a ring group or to another ring group

      This call flow is how to program a NEC to terminate incoming calls one extension then overflow to more extensions New Method: V9100 CP20 & SL2100 V2.00+ have added delay members within a ring group, however the old method is still available and handy ...
    • NEC SV9100 SL2100 Basic DDI Programing Overflow to VM with day night messages

      This article is for ISDN / SIP trunks ONLY , Analogue trunks can not use Direct Indial Direct Indial It is recommended for all SIP trunking that Direct Indial is set up for all channels, even if you only have one number, this prevents phish attempts ...
    • NEC-Telstra SIP Connect Non-IPVPN SIP over Internet

      Telstra Enterprise SIP Trunks Pre-requisite: SIP ALG disabled on the customers router Hardware / License required: SV9100: Quantity Description SV9100 CPU 1 System GPZ-IPLE 1 VoIP Media card to convert RTP packets BE114065-CP20 Per SIP trunk SV9100 ...
    • NEC SV9100 SL2100 Terminate to Voicemail

      Terminate calls immediately to Voicemail This call flow is how to program a NEC to terminate a call immediately to Voicemail, quite often used for a night destination. Create a Virtual extension, Forward that extension to voicemail , terminate the ...
    • NEC-Untagged Calls to Common mailbox

      Calls can enter the InMail system as either: §Tagged calls ( Call gets bounced to InMail via a call forward from an extension ) §Untagged calls ( Call enters the VM from a Non extension e.g. from IRG 1, or VM box doesn’t exist ) Tagged calls enter ...