SIP ALG disabled on the customers router
SV9100:
BE114065-CP20 appears as a 5001 lic on the system:
SL2100:
Note: for the SV2100 VOIPDB is only required if you need to exceed 8 VoIP channels
BE116745 appears as a 5001 Lic on the system
System Programming:
Check in your License List for enough VoIP resources. 1 per trunk for Non IP terminal systems, 2 per trunk for IP terminal systems.
NOTE:
For SV9100’s with more than 8 VoIP resources required, make sure you check :
If the Licenses do not equal you License shown in the Licence area you need to subtract 8 & enter the result in 10-54 as well as the License code 5103
PRG 10-12-09 Valid IP address on the customers network
RRG 10-12-10 Subnet mask that matches the customers network
PRG 84-26-01 Valid IP address on the customers network ( by convention, one IP above 10-12-09 )
PRG 10-68-01 SIP trunk Type / Start port & number of ports
Be careful this doesn’t conflict with any COT / ISDN trunk cards
10-67-01 Turn DNS mode on
10-67-02 enter a valid DNS server
This will be referenced as SIP Domain/Realm eg “@customer.com.au“ on your RAS order. Drop the @ & split the FQDN across 10-28-01 & 10-28-02.
Enter the SIP credentials from your RAS order
NO SIP script is required for this service type, ensure 84-39-xx are all “0’s”