To submit a port-in request at Telnyx, follow these steps through the Mission Control Portal:

Step-by-Step Instructions:

1. Log in to Mission Control
   Access your Telnyx account at portal.telnyx.com↗.
2. Navigate to Port Numbers:
• Click on "REAL-TIME COMMUNICATIONS" in the left sidebar.
• Select "NUMBERS".
• Choose "PORT NUMBERS".
3. Start a New Port Request:
   Click the "New Port Request" button in the top-right corner.
4. Select Number Ownership:
• Choose "My own numbers" if porting your own numbers.
• Choose "My customer's numbers" if you're a reseller/service provider.
• Select the country for the telephone numbers.
• Click "Next".
5. Enter the Numbers to Port:
• Manually type or copy-paste numbers from a CSV/Excel file.
• Separate numbers with commas or line breaks.
• Supported formats: NPANXXYYYY, 1NPANXXYYYY, NPA-NXX-YYYY, 1-NPA-NXX-YYYY.
6. Check Portability:
• Click "Check Portability" to verify the numbers can be ported.
• If any numbers are non-portable, you can remove them or contact mailto:porting@telnyx.com|porting@telnyx.com↗ for confirmation.
7. Provide Account Information:
   Enter the billing address and authorized person's name exactly as listed with your current provider.
8. Upload Required Documents:
• LOA (Letter of Authorization): Use your own or download Telnyx's template.
• Invoice or CSR: A recent bill from your current provider.
9. Submit the Request:
   Click "Save and Finish" to submit.
10. Track Your Request:
    View the status from the "PORT NUMBERS" tab. Requests are color-coded to reflect their current status.

For detailed guidance, see the documentation: Port numbers to Telnyx↗.