Configure Telnyx AI Asssitant as SIP Extension on Yeastar PBX

Telnyx Guide

https://support.telnyx.com/en/articles/14805261-how-to-configure-sip-attach-using-a-uac-connection

Create SIP Connection

In Telnyx select Voice Suite – SIP Trunking

Select Create SIP Connection

Enter a Name

Select UAC (User Agent Client)

Select Create

Right Click on Dashboard and open in a new browser tab

Select AI Suite

Select Assistants

Copy the ID of the AI assistant

Return to the SIP Connection tab in the browser

Paste the ID of the AI assistant into the Internal SIP URI

Prefix it with a reference name (this doesn’t need to match the AI Assistant name, but we recommend doing so)

Add to the end

.sip.telnyx.com 

In our example we have entered: 

yeastarpbx@assistant-9fd5f402-25f9-40b0-82d2-be6de04051aa.sip.telnyx.com

The Username and Password doesn’t require changing in this section

Configure the External UAC settings to register to your Yeastar

Example of Extension in Yeastar

Select Next

Configuration

Confirm Status is Active

Select Next

Inbound

Set Channel Limit as required

Select Next

Select a Voice Profile (if no profile has been created (see below)

Set Localization Country as Australia

Set Channel Limit required

Select Next

Numbers

Select a number to assign (this will be used for outgoing calls)

Select Complete

Voice Profile

Right Click on Dashboard and open in a new browser tab

Select Voice – Outbound Voice

Select Create Profile

Complete the required configuration

• Name
• Allow Destinations
• Configuration (remember to select a Billing Group and set the Channel Limit as required)

Once completed, return to the SIP Trunk Tab and assign the Profile

Whitelisting Telnyx on Yeastar

In Yeastar, select Security, Select Security Rules

Add the below into the Allowed IPs

In Yeastar Extension

Check and confirm the Online Status of the Extension

When hovering over the icon it will show you the IP address registered

Testing

Make an inbound call to the extension internally from another phone on the Yeastar

Confirm that Telnyx answers the call (in this scenario the AI Assistant is answering)

View Records

In Telnyx select Reporting

Detailed Records

Set the filter required

Select Detailed Reports

Select Generate Detailed Reports

Download Report

Open the report in excel to view the call

AI Assistant Programming

In the AI Assistant, if you need the call to be transferred back to another extension on the PBX

You need to use the SIP Subdomain of the UAC Settings of the SIP Trunk created

Example below: SIP Subdomain is pgstlqeefs2t.sip.telnyx.com

 

In the Transfer Number we have used sip:extn@pgstlqeefs2t.sip.telnyx.com

Where extn is replaced with the extension number of the destination on the PBX

 

Example of Transfer Tool