SIP ALG disabled on the customers router
Check SIP trunk credentials using a soft phone app, this will save a lot of time.
SV9100:
|
|
Quantity |
Description |
|
SV9100 CPU |
1 |
System |
|
GPZ-IPLE |
1 |
VoIP Media card to convert RTP packets |
|
BE114065-CP20 |
Per SIP trunk |
SV9100 IP trunk License |
|
|
Quantity |
Description |
|
SL2100 System |
1 |
System |
|
IP7WW-VOIPDB-C1 |
? |
VoIP Media card to convert RTP packets |
|
BE116745 |
Per IP phone |
IP Phone License |
Note: for the SV2100 VOIPDB is only required if you need to exceed 8 VoIP channels
BE116745 appears as a 5001 Lic on the system
System Programming:
Check for enough VoIP resources ( 1 per trunk for Non IP terminal systems, 2 per trunk for IP terminal systems.
PRG 10-12-09 Valid IP address on the customers network
RRG 10-12-10 Subnet mask that matches the customers network
PRG 84-26-01 Valid IP address on the customers network ( by convention, one IP above 10-12-09 )
PRG 10-68-01 SIP trunk Type / Start port & number of ports
Be careful this doesn’t conflict with any COT / ISDN trunk cards
10-67-01 Turn DNS mode on
10-67-02 enter a valid DNS server
10-28-01 Domain name eg tpgtelecom.com.au
10-28-02 Host name eg bizphone
( 01&02 together build a FQDN ) bizphone.tpgtelecom.com.au
10-28-05 Domain Assignment Domain Name
10-28-03 TPG support both TCP and UDP as the transport protocol
10-29-01 Outbound default proxy Enable
10-29-05 Register Mode Manual
10-29-11 Registrar Domain Name eg bizphone.tpgtelecom.com.au
10-29-12 Proxy Domain Name eg bizphone.aapt.com.au
10-29-13 Proxy Host Name eg trunk-sa (state based host name ,see below )
( 12&13 together build a FQDN ) trunk-sa. bizphone.aapt.com.au
10-29-14 SIP Carrier Choice Use “Carrier G”
10-29-16 Sub Register Mode Disable
10-36 enter Credentials
21-17 put Clip ID against the trunks
84-14-11 SIP UA Domain
84-13
Confirm frame sizes