ACR (Avaya Call Reporting) Not Accessible CommsPlus
ACR (Avaya Call Reporting) Not Accessible
If ACR is not accessible via the browser or via the ACR Call Reporting Application
Access the ACR via SSH (example below)
If it shows **System restart required **
First enter the command df -h
To confirm the harddrive (/dev/root) has enough space
Once confirmed space is not an issue
Enter the command sudo reboot
To restart the ACR server
A restart should fix the issue
Once rebooted confirm access via SSH
Confirm access via web browser
Confirm access via ACR Call Reporting Application
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