Using Claude AI to create AI Assistant in Telnyx

Using Claude AI to create AI Assistant in Telnyx


Using Claude AI to create AI Assistants in Telnyx


Requirements: Claude.ai pro version (charges apply) or any version that allows Custom Connectors

Once you have setup your claude.ai account

Follow the guide below to link it with your Telnyx account

Setup: https://developers.telnyx.com/development/mcp/remote-mcp/index#telnyx-remote-model-context-protocol-mcp


Or if you have issues with the API connection

Delete the Connection 

Then Setup using the Legacy Connection:

https://developers.telnyx.com/development/mcp/remote-mcp/legacy/index



Once done

In Claude.au

Make sure the Telnyx connector is set to Always Allow

A screenshot of a computerAI-generated content may be incorrect.

Select + to start a new chat (if required)





Create a new AI assistant (example below)




Change Name (example below)

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Change Model (example below)

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Change Transcription Model (example below)

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Enable Telephony (example below)




Change the Voice Provider and set the Model and Voice (example below)

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Check in Telnyx the AI assistant has been created

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Continue in Claude.ai chat to build-up the new AI assistant

Create departments and people that the call can be transferred to (example below)




Continue to add additional instructions as required (example below)

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If the chat window closes (or you need to update at a later time

Open a new chat window and ask Claude to update the AI Assistant (example)




Assign a phone number to the AI Assistant


In Telynx portal, select Real-Time Communications, Numbers, Manage Numbers

To view your available numbers

A screenshot of a phoneAI-generated content may be incorrect.




Ask Claude to assign a number to the AI assistant (example below)




Assign the number required (example below)



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