Question- Prevent GSM Calls on Linkus app call
Q
Hi there
The Linkus Android app has the option to prevent GSM call while on a VOIP call:
![image.png](https://files.zohopublic.com.au/public?x-service=desk&event-id=87e3db789f721fe828fd12a87061686b7091e133f24be45348cb914c84287e7ceecc93bfee58af54fb490c2360edc8e2bef56a88f732c69e61cdb1670ddbc479e273267265e8f9284f303d15aebedf64b4efca88562597d2def38c006d18258d172421745348b54516ac7970a8ce4e5e&x-cli-msg={"s":1,"portalname":"commsplus","f":"1.png"})
This setting is not present on an iPhone. How do we prevent GSM calls while on a Linkus call?
A.
there is native support for this in IOS , but has to be manually enabled in android
This feature is supported natively on the Linkus iOS client, while the Linkus Android client requires an additional setting as described below:
At the top-left corner of Linkus, tap your account.
Go to Settings > Advanced.
Turn on the switch of Allow GSM calls during calling.
In the pop-up window, tap OK.
After enabling this option, you can receive Linkus calls while on a GSM call. The incoming Linkus calls will ring on your mobile phone and you can answer or hang up ad needed. If you answer the Linkus call, the GSM call is automatically put on hold.
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