NEC License Transfer

NEC License Transfer


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Transferring a HWKC to your LMS account


You need to get your client to email you authority in the way of a letter , with the clients letterhead and signature, download the template at the end of this article.

Create a support ticket on our NEC PRC helpdesk, uploading the letter.

It can take NEC Australia a few days to migrate.


You also need to create a "Customer" in the License server under your login , as the "Location" gets transferred, not the customer 

A screen shot of the new Customer is also required to be attached with the request



NOTE SV9100:

If the previous dealer didn’t apply a “Version License” that comes with every SV9100 to the HWKC , then there is no way to recover it. NO other License ( SIP Trunk , SIP Extension , etc ) can be applied without this system license & you may have to charge your client for the following …




There is no way to recover this License from the previous dealer if they didn’t apply it when they purchased the starter kit.



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