UC Engineering Release Note 

SV9100 v13.20.52 Central Processor Software Release 

This ERN informs you about the release of SV9100 v13.20.52 main software. 

2. The release of SV9100 Main software v13.20.52 supersedes the previous release of v13.20.50.  
3. SV9100 PCPro v13.20.50 is the compatible version used with SV9100 Main Software v13.20.52 or lower.  

SV9100 v13.20.52 FEATURES & ENHANCEMENTS 

SV9100 v13.20.52 main software includes these new system features: 

New Features  

1. SV9100 software v13.20.50 operation for Telstra SIP Connect requires Diversion header Prg 84-39-42=1 and 

Prg 84-39-05=2 (Add P-Asserted Identity Prg 21-19) to support A Party to C Party CPN pass through. But the A Party to C Party feature did not work when Prg 10-02-03 = 0. When Prg 10-02-03 = No Entry, the Caller ID received for external calls is 9 digits instead of 10 and this is not acceptable to some extension users.  

2. SV9100 software v13.20.52 operation for Telstra SIP Connect requires Diversion header Prg 84-39-42 = 1, Prg 84-39-05 = 2 (Add P-Asserted Identity Prg 21-19) and Prg 84-39-58 = 1 to support A Party to C Party CPN pass through. The A Party to C Party feature will now work when Prg 10-02-03 = 0 if SIP Script Prg 84-39-58 = 1.  

1. Automatic transfer (trunk to IP trunk) 
2. Set PRG 14-01-24 = enabled 
3. Set PRG 21-19 = Set CPN of Extension 
4. Set PRG 99-03-68 via Handset Programming = 1 or set to 0 and then use Prg 20-25-21 = Prg 21-13/19 
5. Set Prg 84-39-05 = 2 (Existing) 
6. Set Prg 84-39-42 = 1 (Existing) 
7. Set Prg 84-39-58 = 1 (New)  

     SIP Scripts Below: 

     SET       84-39   (0,0,4)     "2" 

     SET       84-39   (0,0,41)   "1" 

     SET       84-39   (0,0,57)   "1"  

CONNECT BRIDGE Enhancement 

1. Reported Issue with SV9100 V13.20.50: Incoming DID call to Bridge user fails when Prg 20-25-21 = Prg 21-13 or Prg 99-03-68 = 1. The incoming DID call is answered by UB voicemail with the following prompt "Please enter your pin code. Press # key when done". In some cases, a non UB Bridge user is configured to present extension customer premise number (Prg 21-13/19) for a call forward off-premise. This is also a requirement to be enabled when A Party to C Party pass through for non UB Bridge users is required. 

2. SV9100 v13.20.52 software has been enhanced to forcibly disable PRG20-25-21 for only BLUE carrier trunk. Incoming DID call to Bridge user functions as expected when Prg 20-25-21 = Prg21-13/19. Incoming DID call rings SV9100 extension as well as UB Connect User. A Party to C Party Call Forward off premise feature works in conjunction with UB Bridge. 

DEPARTMENT GROUP Enhancement 

    •     Prg 24-02-14 has been added in R13 or above. 

DEPARTMENT GROUP Enhancement Prg 24-02-14=Disabled 

Below is an example of Department Group Call flow when Prg 24-02-14 = 0 and STA 103 has a call Forward Off Premise Set. If Prg 24-02-14 is Disabled, then extensions in a Department Group which have Call Forwarding enabled are not included in the call hunt. The extension to which the user is forwarded does not receive the hunted calls. Hunting between STA 101 and STA 102 will follow No Answer timer in Prg 16-01-09. If STA 101 and STA 102 are busy on a call, the external caller will receive busy tone.   

CALL FORWARD     CALL FORWARD     CALL FORWARD      OFF PREMISE      OFF PREMISE      OFF PREMISE  

DEPARTMENT GROUP Enhancement Prg 24-02-14 = Enabled 

Below is an example of Department Group Call flow when Prg 24-02-14 = 1 (Enabled) and STA 103 has a call Forward Off Premise Set. If Prg 24-02-14 is Enabled then extensions in a Department Group which have Call Forwarding enabled are included in the call hunt. The extension to which the user is forwarded, will receive the hunted calls. But only under the condition where STA 101 & 102 are busy on a call. Hunting between STA 101 and STA 102 will follow No Answer timer in Prg 16-01-09.  

CALL FORWARD     CALL FORWARD     CALL FORWARD           OFF PREMISE      OFF PREMISE      OFF PREMISE  

SV9100 Main Software Upgrade Procedure 

Refer to : “UNIVERGE SV9100 PC Programming Manual CP20 - Issue 2.0.pdf” chapter Communications/Section 7 Firmware Update. 

Software Information 

 New SV9100 Software is required to deliver any of the enhancements listed in this document.  

NEC Strategic Business Partners can download the latest SV9100 Main Software and Technical Information Bulletins from the Knowledge Base website: 

https://necaust.sharepoint.com/sites/KBASE/SitePages/default.aspx 

License Requirements 

None 

SV9100 PCPro v13.20.50  

The SV9100 CP20 PC Pro software version13.20.50 has been released to support Main CPU software v13.xx.xx to v10.xx.xx.   

 Note: Prg 84-39-58 does not exist as a Prg setting in PCPro and therefore can only be activated via SIP Script in PCPro. 

SV9100 PCPro Installation 

Please refer to “UNIVERGE SV9100 PC Programming Manual CP20 - Issue 2.0.pdf ” Chapter 2 “Installation”. 

Software Improvements 

The following represents the SV9100 v13.20.50 software improvements for reported field issues. These issues were reported on the SV9100 v12.10.50 and the associated software patches have been applied to the SV9100 v13.20.50 software. 

3. [SV91-4539] Department Group ring on Call Forwarding Terminal (PRG24-02-14).  Circular routing does not work with a department group member set for call forward Both Ring. When PRG16-01-02 is set to 1 (Circular), each call rings a last member, with Both Ring as enabled, all the time and never rings a new member. 
4. [SV91-4560] Telstra SIP Trunk A Party to C Party Caller ID Pass Through fails when Prg 10-02-03 = 0 
5. [SV91-4581] Incoming DID call to Bridge user fails when Prg 20-25-21 = Prg 21-13. 

Documentation 

The following manuals have been updated to coincide with SV9100 R13 release. 

Support Contacts 

For Software downloads and other Documentation, go to (access may be required): 

https://necaust.sharepoint.com/sites/KBASE/SitePages/default.aspx 

For Technical Support on NEC UC Enterprise platforms, contact the following: 

2. Within Australia 132 632 or 03 9900 8041 
3. From Overseas +61 3 9900 8041  

For technical support on NEC Key Telephone Systems, contact the following:  

4. Australia: 1800 819 766 or 03 9900 8041 – Option 1 
5. From Overseas +61 3 9900 8041