EHS Headset Release Notes for the
DT330/730, DT430/830 and DT750 terminals
6.0 STEP BY STEP PROCEDURE FOR EHS HEADSET TO DT8XX/DT7XX/DT4XX/DT3XX 12
7.0 PROCEDURE FOR ENABLING EHS FUNCTION ON THE UNIVERGE SWITCH 13
The following release note provides details about the new feature, enhancements, bug fixes and known limitations for the EHS functionality working on the ITL and DTL terminals. EHS (Electronic Hook Switch) control allows for the answering/hanging up of calls via wireless headset that is connected to the ITL and DTL terminals. There is no longer a requirement for a user to lift the handset or manually press the headset button on the NEC terminal to connect the voice path to the headset while receiving a call.
Microphone
It needs to detect a ringer on DT300/DT700.
For DT400/DT800 operating on SV8xxx/SV9xxx Microphone cable is NOT required.
DECT
(Up to 350 ft
/106m)
Voice Port connects to Headset Jack
Control Cable connects to Side 1 Connector
DT330/430 and DT730/830
Plantronics Headset
(The above shows Savi 745)
The following list of model headsets work with the EHS functionality
The following table notes the specification for each UNIVERGE Switch and NEC terminal that allows for the EHS functionality to operate. The terminal should have the latest firmware load based on the publication of this document for proper operation. IP terminal firmware can be downloaded from the NTAC download section.
Attention: The power must be turned off to the terminal when connecting the EHS cable to the DT8xx/DT7xx/DT4xx/DT3xx.
Additional instructions (beyond what is noted below) will be provided with the headset purchase.
Microphone
Indicator
Microphone: Detects the ringer activation on the DT8xx/DT7xx/DT4xx/DT3xx. Upon detection, the headset provides a beep tone in the ear piece of the headset. Note: In order to enable detection, the NEC terminal must be conditioned to the appropriate ring type. Review ITL Terminals Headset Ring Tone Support and DTL Terminal headset Ring Tone Support for configuration assignments.
Indicator: This provides an indication to the user that the headset is in use
Insert the EHS cable to side option connector (SIDE 1) and the headset module to the headset jack.
ATTENTION: Special attention should be given when connecting the EHS cable to side 1 of the terminal. The connector has groves that will allow the connector to fit easily into the port. Don’t jam (push) the connector in the port otherwise the connector will break.
ATTENTION: EHS function can only be enabled when the headset function is assigned as a feature key.
Programming for the headset key is detailed in the NEC switch programming manual.
- Assign a headset feature key to the terminal in Function keys
Terminal Type SV9100 SV8100
IP
12/24 key phone Key 25-32 Key 25 only
8 Key phone Key 25-32 Key 33 only
32 key phone Key 25-32 Key 33 only
Digital Phones
12/24 key Phone Key 25-32 Key 25 only
8 Key (LD) Key 25-32 Key 33 only