UC Engineering Release Note

Title	ERN - SL2100_v5.21.03_Main_Software_Release-1.0(AU)
Document Type	Release Documents
Product	SL2100
Product Category	Platform
Feature	ERN - SL2100_v5.21.03_Main_Software_Release-1.0(AU)
Save as PDF	true
Publish to External KBASE	true
Release	ERN - SL2100_v5.21.03_Main_Software_Release-1.0(AU)
NECID	ERN - SL2100_v5.21.03_Main_Software_Release-1.0(AU)
Software/Firmware Version	Version 5.21.03
Software/Firmware Superseded by this issue	Version 5.21.01 (Downloaded from NEC Knowledge Base) Version 5.21.01 ( Downloaded from Auto Upgrade Server)
Reason for release	Software improvements for Platform Release SL2100 v5.21.03.
Distribution	Internal Only	☒ External or General Release
General Information	SL2100 PC Pro software v5.21.02 is required for use with SL2100 main software v5.21.03.
Other supporting documentation	Updated SIP Scripts refer to : SL2100_SIP_Customization_Scripts_v1.51.pdf
Author	NEC Technical Support
Reviewed/Authorized by	Technical Support

This engineering release note informs you about the release of SL2100 v5.21.03 main software release for the following enhancement.

2. SIP Trunk carrier Telstra SIP Connect support for Caller ID pass thru for forwarded calls and diverted calls.
3. SIP Trunk carrier Telstra Business SIP support for Caller ID pass thru for forwarded calls and diverted calls.
4. SIP Trunk carrier Access 4 support for Caller ID pass thru for forwarded calls and diverted calls.

Note: The release of SL2100 Main software v5.21.03 supersedes the previous release of v5.21.01 or lower. Note 1: SL2100 PC Program v5.21.02 is the compatible version used with SL2100 Main Software v5.21.03.

Software Improvements

The following represents the SL2100 v5.21.03 software improvements for reported field issues. These issues were reported on the SL2100 v5.21.01 and the associated software patches have been applied to the SL2100 v5.21.03 software.

6. [SV91-4560] Telstra SIP Trunk A Party to C Party Caller ID Pass Thru fails when Prg 10-02-03=0
7. [SV91-4581] Incoming DID call to Bridge user fails when Prg 20-25-21 = Prg 21-13.
8. [SV91-4593] SIP trunk carrier Access 4 Caller ID Pass thru fails for forwarded and diverted calls .
9. [SV91-4592] TRF call from Sv9100 Ext Bridge User now doesn’t show Ext Name only CLI

SL2100 v5.21.03 main software includes these new system features:

New Features

7. SL2100 software v5.21.01 operation for Telstra SIP Connect requires Diversion header Prg 84-39- 42=1 and Prg 84-39-05=2 ( Add P-Asserted Identity Prg 21-19) to support A Party to C Party CPN pass thru. But the A Party to C Party feature did not work when Prg 10-02-03=0. When Prg 10-02- 03=No Entry the Caller ID received for external calls is 9 digits instead of 10 and this was not acceptable to some extension users.

8. SL2100 software v5.21.03 operation for Telstra SIP Connect requires Diversion header Prg 84-39- 42=1, Prg 84-39-05=2 ( Add P-Asserted Identity Prg 21-19) and Prg 84-39-58 =1 to support A Party to C Party CPN pass thru.

9. The A Party to C Party feature will now work when Prg 10-02-03=0 if SIP Script Prg 84-39-58=1.

1. Automatic transfer(trunk to IP trunk).
2. Set PRG 14-01-24 = enabled
3. Set PRG 21-19 = Set CPN of Extension
4. Set PRG 99-03-68 via Handset Programming = 1 or Set to 0 and then use Prg 20-25-21= Prg 21- 13/19
5. Set Prg 84-39-05 = 2 (Existing)
6. Set Prg 84-39-42 = 1 (Existing)
7. Set Prg 84-39-58 = 1 (New)

SIP Scripts Below:

SET 84-39 (0,0,4)    "2"

SET 84-39 (0,0,41)    "1"

SET 84-39 (0,0,57)    "1"

SL2100 v5.21.03 SIP Script Prg84-39-58=1(Don’t Add Prg 10-02-03 value in user headers)

The A Party to C Party feature will now work when Prg 10-02-03=0 if SIP Script Prg 84-39-58=1.

PRG84- 39

58

Outgoing Call

Invite

Contact P- Asserted To header

transport

Mode=0 No change. Mode=1 Do not add Prg 10-02-03 value in User headers.

Please note: To activate SIP Script Prg 84-39-58=1 you will need create a text file as : SET<84-39 (0,0,57) “1”. SIP script in text file data value is 1 lower than actual setting.

10. SL2100 software v5.21.03 operation for Access 4 SIP Trunks requires Diversion header Prg 84- 39-42=2, Prg 84-39-05=6 to support Caller ID pass thru for forwarded and diverted calls. The following programing is required to enable the feature.

1. Set Prg 14-01-24 enable for all Access 4 SIP trunk lines
2. Set Prg 21-17 enter SIP service GDN for All Access 4 SIP trunk lines.
3. Set Prg 21-19 required to be set if normal outgoing call from extension requires to send personal DID number.
4. Prg 99-03-68 = 0 (Caller ID) ( Handset Programming only) and via Webpr/PcPro set Prg 20-25- 21=Caller ID.
5. Set the following SIP Scripts: PRG 84-39-03 = 1

PRG 84-39-05 = 6 (New Script Function) PRG 84-39-06 = 1

PRG 84-39-08 = 1

PRG 84-39-09 = 1

PRG 84-39-10 = 1

PRG 84-39-12 = 1

PRG 84-39-14 = 1

PRG 84-39-23 = 1

PRG 84-39-28 = 1

PRG 84-39-42 = 2 ( New Script Function)

PRG84-39-05

Out Going Call

Invite Message

P-Asserted- Identity P-Preferred- Identity

6:Mode 6

This PRG can select the following mode about "P-Asserted-Identity"/"P-Preferred- Identity" Mode 6: Use P-Asserted-Identity Using Trunk Caller Party Number (PRG21-17.)

PRG84-39-42

Outgoing Call

Invite Message

Diversion Header

0:Mode 0 1:Mode 1 2:Mode 2

This PRG can control to add the Diversion Header in Invite message. Note: If this PRG is set Mode 1 or Mode 2, "Diversion: <sip:[selectable]@ IP address or Domain>;reason=unconditional" is set in this field. Mode 0 Does not add the Diversion Header in Invite message. Mode 1 Add the Diversion Header in Invite message. Set PRG21-19 as User Part. Mode 2 [v5.21.03 or Higher] Add the Diversion Header in Invite message. Set PRG10-36 as User Part.

Note: For a more deatiled explanation of SIP Scrips, please refer to the SL2100_SIP_Customization_Scripts_v1.51.xls document. Document is available for download from the Knowledge Base Website.

NEC Strategic Business Partners can download the latest SL2100 SIP Scripts from the Knowledge Base website:

https://necaust.sharepoint.com/sites/KBASE/SitePages/default.aspx

Type	Version	Description
SIP Script Telstra SIP Connect	v5.21.03 or Higher	SIP Scripts on Knowledge Base: SL2100_v5.21.03_Telstra_SIP_Connect_SIP_Scripts_CallerID_Pass_Thru.zip SL2100_v5.21.03_Telstra_SIP_Connect_SIP_Scripts_No_CallerID_Pass_Thru.zip Extracted: SL2100_v5.21.03_Telstra_SIP_Connect_SIP_Scripts_CallerID_Pass_Thru.pcs SL2100_v5.21.03_Telstra_SIP_Connect_SIP_Scripts_No_CallerID_Pass_Thru.pcs
SIP Script Telstra Business SIP	v5.21.03 or Higher	SIP Scripts on Knowledge Base: SL2100_v5.21.03_SIP_TRK_Cust_Script_Telstra_Business_SIP_with_CallerID_Pass_Thru.zip SL2100_v5.21.03_SIP_TRK_Cust_Script_Telstra_Business_SIP_No_CallerID_Pass_Thru.zip Extracted: SL2100_v5.21.03_SIP_TRK_Cust_Script_Telstra_Business_SIP_with_CallerID_Pass_Thru.pcs SL2100_v5.21.03_SIP_TRK_Cust_Script_Telstra_Business_SIP_No_CallerID_Pass_Thru.pcs
SIP Script Access 4	v5.21.03 or Higher	SIP Scripts on Knowledge Base: SL2100_v5.21.03_Access4_SIP_Scripts_CallerID_Pass_Thru.zip SL2100_v5.21.03_Access4_SIP_Scripts_No_CallerID_Pass_Thru.zip Extracted: SL2100_v5.21.03_Access4_SIP_Scripts_CallerID_Pass_Thru.pcs SL2100_v5.21.03_Access4_SIP_Scripts_No_CallerID_Pass_Thru.pcs

Software Information

New SL2100 Software is required to deliver any of the enhancements listed in this document.

Type	Version	Description
Main Software	V5.21.03	Software on Knowledge Base: SL2100_Main_SW_Upgrade_via_PCPro_WebPro_v5.21.03.zip SL2100_Main_SW_Upgrade_via_SDcard_v5.21.03.zip Extracted: Folder: rpm Contents: sl2100_05.21.03_slim
SL2100 PCPro	V5.21.02 or Higher	Software on Knowledge Base:SL2100_PcPro_AU_v5.21.02.zip

NEC Strategic Business Partners can download the latest SV9100 Main Software and Technical Information Bulletins from the Knowledge Base website:

https://necaust.sharepoint.com/sites/KBASE/SitePages/default.aspx

The SL2100 PC Pro software version 5.21.02 has been released to support Main CPU software v1.xx.xx to v5.xx.xx or higher.

Note: Prg 84-39-XX can only be activated via SIP Script using PcPro.

SL2100 PcPro Installation

Please refer to “SL2100 PcPro Manual ” Chapter 2 “Installation”.

Licenses

None

SL2100 Main Software Upgrade Procedure

Refer to : TIB_SL2100_R1_Business_Communications_System_Issue_1.3

Service Conditions

1. SL2100 R5 PcPro must be used for SL2100 system R1 ~ R5.
2. Prg 84-39-XX can only be activated by uploading SIP Script in PcPro.

Documentation

The following manuals have been updated to coincide with SL2100 v5.21.03 release.

TITLE	SYSTEM	ISSUE
SL2100_SIP_Customization_Scripts_v1.51.pdf	SL2100	1.51

For software downloads and other documentation, go to (access may be required):

https://necaust.sharepoint.com/sites/KBASE/SitePages/default.aspx

For technical support on NEC UC Enterprise platforms, contact the following:

3. Within Australia 132 632 0r 03 9900 8041
4. From Overseas +61 3 9900 8041

For technical support on NEC Key Telephone systems, contact the following:

5. Australia: 1800 819 766 or 03 9900 8041 – Option 1
6. From Overseas +61 3 9900 8041