Avaya IPO Diverting Calls to Multiple Destinations
Avaya IPO Diverting Calls to Multiple Destinations
Set the Manual Override to Timed Operation
Leave the Time Entry List empty
In the Incoming Call Route
Select the number that the calls will be received on
In the Incoming Number Destination tab
Select each Time Profile and set the Destination as the divert number
Calls into the number will check the Time Profile from the bottom to the top, if a Time Profile is active then the call will route to the destination of that active time profile, if none are active then calls will route to the Default Value destination
In the User Button Programming
Create a button for each Time Profile
Use the Action Time Profile and select the Time Profile as the Action Data
To de-activate the divert, select the Time Profile button, select Timed Operation (the green light will switch off to confirm not active)
Related Articles
Avaya IPO Missed Calls Not Displaying in History or Call Log
Avaya IPO Missed Calls Not Displaying in History or Call Log In Manager Select System, Telephony, Call Log It is recommended to enable the following (if secondary or expansion systems are in the solution, enable on these systems also) Enable Default ...Avaya IPO – Program SIP with Multiple Credentials from same Provider
Avaya IPO – Program SIP with Multiple Credentials from same Provider System Confirm the RTP keepalives are enabled SIP Trunk Confirm the ITSP Domain Name is correct Confirm the VoIP settings are correct (example) Add the credentials into the one SIP ...Avaya IPO Divert Group Calls to External Number CommsPlus
Avaya IPO Divert Group Calls to External Number System, Telephony, Telephony Disable (untick) Inhibit Off-Switch Forward/Transfer Incoming Call Route Program incoming number and set destination as the Group Group Program as required the details and ...Avaya IPO Instance Move from one AWS Account to Another AWS Account
Avaya IPO Instance Move from one AWS Account to Another AWS Account Scenario Existing Avaya IPOSE instance in AWS Account Avaya JSeries and Workplace registered using Avaya Self-Signed Certificate SIP Trunks Registered (using credentials) Callflows ...Avaya IPO SIP Trunk Troubleshooting
Avaya IPO SIP Trunk Troubleshooting SIP Trunk Not Registering In System Status Application Select the SIP Trunk Line Select Force Out of Service Run Monitor supplication Select Filter, Trace Options Select Clear All Enable in SIP the SIP Reg/Opt Rx ...