Yeastar - 3CX Migration to Yeastar

3CX Migration to Yeastar

The database of a 3CX can be extracted and loaded into Yeastar PBX.

The process consists of 4 steps:

1. Download Backup File from 3CX PBX
2. Delete end devices for auto provisioning onto Yeastar and disable SIP trunks
3. Upload the Backup File to Yeastar PBX and Reboot
4. Review and check the mapped configurations on Yeastar PBX - Post Restore Tasks

Initially check the 3cx and Yeastar Pre requisites.

PRE REQUISITES

Requirements for 3CX phone system

1. Must be V18 or V20
   

ITEM	REQUIREMENT

Version

V18 or V20

Requirements for Yeastar phone system

1. Software Version must be or above:      83.18.0.59
   
2. Cloud Edition must be or above:            84.18.0.5
   

CommsPlus Recommends upgrading the Yeastar to the latest available version

PROCEDURE

Backup 3cx Database          

This topic will work through the migration of DB from 3cx into Yeastar 

1. Log in to 3CX management console, go to Backup and Restore.
   
2. Create a new backup.
   

NOTE: Do NOT select any of the additional items, as they cannot be migrated to Yeastar Phone System. Only select the following highlighted by C

1. Select backup
   
2. Name backup
   
3. Select this option ONLY
   

                  

  

            3. Download the backup

                 

 

To migrate the auto-provisioned phones to Yeastar Phone System, you need to remove the phones from 3CX and release the phones' MAC addresses from manufacturer RPS to avoid potential provisioning failure.

Remove phones from 3CX

  

Restore 3CX Backup on Yeastar Phone System

1. Log in to PBX web portal, go to Maintenance > Backup and Restore.
2. Upload the 3CX backup.
   

1. Click Upload.
2. Click Browse to select the 3CX backup.
3. Click Upload.
2. Restore Yeastar Phone System from 3CX backup.
   

1. Click beside the 3CX backup.
2. In the pop-up window, click OK.
3. Reboot Yeastar Phone System to make the configurations take effect.

 On reboot completion DB restored.

When importing DB, only the quantity of extensions will load into Yeastar for the number of licenses.

i.e. if you have 10 licenses and 20 users in 3CX, only 10 will load into Yeastar at time of DB import

POST RESTORE TASK

Yeastar outline post checks of systems through this guide: POST 3CX to Yeastar Migration Checks

Enable SIP Trunks

After migrating SIP trunks to Yeastar Phone System, SIP trunks are disabled by default. If the trunks are ready for use on Yeastar Phone System, you can enable them. 

1. Log in to Yeastar PBX web portal, go to Extension and Trunk > Trunk.


2. Click beside the desired trunk.

   



3. In the Trunk Status drop-down list, select Enabled.
   



4. Click Save and Apply.

Auto Provision Phones

Ensure that you have removed the phones from 3CX and released the phones' MAC addresses from manufacturer RPS to avoid potential provisioning failure prior

Remove phones from 3CX

Yeastar outline auto provision of devises in this guide and supported devices:  Post 3CX migration - Auto Provision of phones

Devices will migrate into Yeastar with "Authentication for the First time Auto Provisioning" This means credentials required to log in

 

As random usernames are created suggest bulk edit all extensions registration name with extension number

 Additionally you can edit the voicemail PIN on all users

 Can choose an option for ease of login, i.e. add prefix to extension number e.g.159

 for this example logins for extensions will now be;

 Username; Extension Number

 Password: 159 + Extension Number

Send Linkus Welcome Emails to Extensions

1. Log in to Yeastar PBX web portal, go to Extension and Trunk > Extension.
2. Select the checkboxes of the desired extensions, then click Welcome Email.

    

      Linkus welcome email are sent to extensions users mailbox, Progress can be viewed at the bottom-right progress, Credentials for Linkus will be supplied din email

       

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