Best Practice for new Installs

The SV9100 CP20 has introduced portal mode on the DT900 handsets , all DT900’s will show the following screen by default.

The 8 Icons are basically speed dials that are hard coded to the handset (not in system programming)

It is very hard to navigate the handset when using this “Portal Mode” & recommend changing all 960 ports to Classic before programming the system.

15-05-53 ( Classic / Portal ) can’t be changed by script ( Web interface or PCPro only )

In order to see “all ports before you program” you need to set up PCPro accounts to view them.

To do this you need to set up PC Pro to view all extension ports regardless if they are registered or not, once set up on your installed PC Pro.

Set up PC Pro

Open PC Pro as nec-i / 374772

Go to Home , PC Pro accounts

Now you are ready to start the install

Step 1 – Install CPU ONLY into the cabinet & power up.

Step 2 - Connect to the SV9100 using PC Pro

Step 3 - Firmware update CPU

Step 4 - Default CPU ( turn SV9100 off, Hold down the Load button, turn on , keeping the Load button down for a further 10 seconds.)

Step 5 – Connect to the SV9100 again

Step 6 - Download Database

Step 7 – Goto the first extension port in 15-05-53 & change it from Portal to Classic. Apply, then copy & paste from extension 101 to ALL ports

Step 9 - Make any other program adjustments.

Step 10 - Ensure you perform the security requirements in SIB 329

Step 11 - Upload the database

Step 12 - Disconnect

Step 13 – Install your cards / register IP Extensions

NOTE: the install script will;

# Remove un-wanted logins and change the SA and UA usernames, 

#    IN    nec-i     374772         - Unchanged

#    IN    tech    12345678    - Unchanged

#    SA    Admin     0000         - Changed

#    SB                                  - Removed

#    UA    Manager    1111    - Changed

# set NTP and DNS

# remove all un used extension numbers and re-set VM to 3101-3116

# remove single digit access codes .. Step call & Message waiting 

# set up Toll restriction classes 1-4 

#    1=open 

#    2=no IDD&info 

#    3=no IDD,info&STD 

#    4=000 only

# set Call forward timer from default 10 seconds to 20 

# set call queing for all classes  resolve VE issue 

# set DDI Mode 2 and 3 table areas

# set DIM Port number

# Create Dialplan ARS to F-Route

# set Hot keypad , dial digits with out lifting handpiece 

# set line keys

# set second incoming call to one beep on handsets

# ARS and F routes added 

# set line keys for the first 16 ports with BLF keys / Night Switch on button 24 of the first extension.