Yeastar_Inbound Caller ID

Yeastar_Inbound Caller ID

Inbound caller ID

Inbound caller ID is an external user's phone number that will be displayed on an extension user's phone when the external user calls in Yeastar P-Series Cloud Edition.
Inbound Caller IDs can be reformatted before they are sent to the destination users.

If an inbound caller ID is in the format that is inconvenient for users to redial directly, you can reformat the inbound caller ID.

Reformatting inbound caller ID is supported on all types of trunk. Based on different trunk providers, you may need to set up different rules to reformat inbound caller IDs.

Add a rule to reformat inbound Caller ID

  1. Log in to PBX web portal, go to Extension and Trunk > Trunk, edit the desired trunk.
  2. Click Inbound Caller ID Reformatting tab.
  3. On the Inbound Caller ID Reformatting page, click Add.
  4. In the pop-up window, configure the reformatting rule and click Confirm.
    • Patterns: Specify which Caller IDs will be reformatted. The inbound caller ID that matches this pattern will be reformatted.
    • Strip: Specify how many digits will be stripped from the beginning of the inbound caller ID.
    • Prepend: Specify the digits that will be prepended to the inbound caller ID.
    Note: If both Strip and Prepend are configured, the system will first strip the leading digits then add the prepend digits to the inbound caller ID.
  5. Click Save and Apply.

Example

Incoming Calls from Sip Provider presents as a 61 number.

Customer wants FNN format - IE: 0255555555

  • Patterns: 61XXXXXXXXX ( if incoming CLI starts with 61)
  • Strip: 2 ( Then remove first 2 digits)
  • Prepend: 0 ( add 0 to the start


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