Avaya IPOSE Identity Certificate Not Updating in Web Manager and Platform View

Avaya IPOSE Identity Certificate Not Updating in Web Manager and Platform View

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Avaya IPOSE Identity Certificate Not Updating in Web Manager and Platform View



When updating the Identity certificate on an IPOSE via security settings

The identity certificate is updated successfully, however when browsing to the IPOSE on port 7070 or 7071 the certificate is still showing as the old one (old valid to/from dates)


There is a file with the name ".auto" in the /opt/Avaya/certs folder that tells the system to auto propagate the certificate to all web services when loaded. In this case the file is missing


You can create the file in that folder by following the below steps

Note, all Web Services will restart (see bottom of the article)

The IP Office and Voicemail Pro service will not restart


Login to the IPOSE as root via SSH and enter the commands below to check the folder for the file


cd /opt/Avaya/certs/

ls -la


The below will show the current files in the folder


Delete the .auto file

rm .auto
Type Y to confirm deleting the file


Enter the commands below to create the file and then confirm the file is now in the folder

touch .auto

ls -la


A screenshot of a computerAI-generated content may be incorrect.



Enter the commands below to update the certificate in the web services 


cd /opt/Avaya/scripts

./gen_certs.sh --distribute-server-cert



Example output


You can open another SSH to the IPOSE to view the status if required

On the second SSH

Login as root and enter the commands below to view the live status


tail -f /opt/Avaya/scripts/logs/gen_certs.log




Example output

A screen shot of a computer programAI-generated content may be incorrect.





Platform View 7071

Example showing all service apart from IP Office and Voicemail have restarted

A screenshot of a computerAI-generated content may be incorrect.


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