Avaya IP Office Media Manager Using Amazon AWS S3 Bucket Storage CommsPlus

Avaya IP Office Media Manager Using Amazon AWS S3 Bucket Storage CommsPlus

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Avaya IP Office Media Manager Using Amazon AWS S3 Bucket Storage



See links to Avaya Documentation Below (along with example setup screen shots and steps)


Creating an Amazon S3 bucket for Media Manager

https://documentation.avaya.com/bundle/IPOfficeMediaManager/page/Creating_a_Amazon_S3_for_Media_Manager.html


Create Bucket

A screenshot of a computerAI-generated content may be incorrect.

A screenshot of a computerAI-generated content may be incorrect.


Create a Folder in Bucket

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Create Access Key

A screenshot of a computerAI-generated content may be incorrect.

A screenshot of a computerAI-generated content may be incorrect.






Download the csv file (also copy and paste both the Access ID and Key to a notepad and save it

Select Done

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Configuring cloud-based storage as primary storage

https://documentation.avaya.com/bundle/IPOfficeMediaManager/page/Configuring_Amazon_S3_bucket_archiving.html


IPO Configuration Web Manager

Select Applications – Media Manager

Set the Call Storage Type – Hosted Storage

Set the Hosted Storage Type – Amazon S3 Bucket

Set Bucket Name – To Match the S3 Bucket Created in AWS

Set Parent Folder – To Match the Folder Created in the S3 Bucket in AWS

Set User Access Key ID and User Secret Access Key to Match the One Created in AWS

Select Test Connection to confirm successful

Select Update




Select OK (if moving to S3 bucket from another storage, then as per below, additional work must be done to move the old recordings, this is not covered in this guide)

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Testing


Make a call and confirm it is recorded in System Status (example below)


Once the call has ended, check IP Office Web Manager

Applications – Media Manager – Recordings

Confirm the recorded call is there

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Check in the S3 Bucket to confirm the recorded call is there

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Configuring an Amazon S3 archiving connector

https://documentation.avaya.com/bundle/IPOfficeMediaManager/page/Configuring_Amazon_S3_bucket_archiving.html


Web Manager

Applications – Media Manager – Connectors

Select Add – Amazon S3 Bucket


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Enter details to connect to S3 bucket

Test Connection to confirm successful, then select Create

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Web Manager

Applications – Media Manager – Configuration

Set Active Connector as the one created

Select Update

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Make a test call that is recorded


Once the call has ended, check IP Office Web Manager

Applications – Media Manager – Recordings

Confirm the recorded call is there

A screenshot of a computerAI-generated content may be incorrect.


Check in the S3 Bucket to confirm the archive of the recorded call is there

A screenshot of a computerAI-generated content may be incorrect.