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    • Popular Articles

    • Avaya IPO Instance Move from one AWS Account to Another AWS Account

      Avaya IPO Instance Move from one AWS Account to Another AWS Account Scenario Existing Avaya IPOSE instance in AWS Account Avaya JSeries and Workplace registered using Avaya Self-Signed Certificate SIP Trunks Registered (using credentials) Callflows ...
    • Avaya IPOSE Renewing Identity Certificate

      Avaya IPOSE Renew Identity Certificate Browse to the IPOSE platform view on port 7071 https://IPAddress:7071 Login as Administrator Select Settings, General Scroll down and in Certificates, locate Identity Certificates Select Download DER-encoded to ...
    • Avaya IPO Creating a Default Config and Using Binary Data and Templates to Program a System

      Avaya IPO Creating a Default Config and Using Binary Data and Templates to Program a System Avaya IP Office provides the option to export programming as a template. These templates can be used to speed up the programming of a system config It is ...
    • Avaya IPO Diverting Calls to Multiple Destinations

      Avaya IPO Diverting Calls to Multiple Destinations Create a Time Profile for each Divert Set the Manual Override to Timed Operation Leave the Time Entry List empty In the Incoming Call Route Select the number that the calls will be received on In the ...
    • NEC SV9100 SL2100 SIP trunks - Access 4

      How to add SIP trunks to a SV9100 / SL2100 Pre-requisite: SIP ALG disabled on the customers router Check SIP trunk credentials using a soft phone app, this will save a lot of time. Hardware / License required: SV9100: Quantity Description SV9100 CPU ...
    • Recent Articles

    • Yeastar - PBX to Yeastar NeoGate TA800 Gateway (Peer Trunk Mode)

      Yeastar P-Series to TA800 Complete Peer Trunk Integration Guide Document Purpose This document details a complete integration blueprint to deploy a Yeastar TA800 8-Port FXS gateway alongside a Yeastar P-Series PBX without using extension licenses. It ...
    • Yeastar - Manual Mode Setting - Setting answer points manually - Multiple answer options

      Setting answer points manually - Multiple answer options If there is a requirement to have multiple answering location outside (3) Day / Night / Lunch you can utilize the time periods within the incoming call routes. Configuration Within Call Control ...
    • Avaya Remote Workers - Using Starlink at IPO Location

      Avaya Remote Workers - Using Starlink at IPO Location By default, Starlink assigns users dynamic IPv4 addresses behind Carrier-Grade Network Address Translation (CGNAT). This configuration shares one public IP among many users, meaning you cannot ...
    • Telnyx- SMS in Teams Via TeamMate connector

      Telnyx – SMS integration for Telnyx via TeamMate for Microsoft Teams Note:Google Chrome is the supported brouser for this product , some hyper links did not appear when using other browsers https://telnyx.com/resources/ms-teams-telnyx-sms-teammate ...
    • Yeastar - Obtain Redirect URI's From PBX

      Obtain Redirect URI's From PBX Obtain redirect URIs from Yeastar P-Series Cloud Edition, you will need the information when configuring a Microsoft Entra application for the integration. Log in to PBX web portal, go to Integrations > Collaboration. ...