Dear Team,
We
are excited to announce that we are making changes to our existing
Support Desk system . This change is aimed at enhancing efficiency,
streamlining processes, and providing better support to all of you.
These changes will be implemented over the next few months.
What You Need to Do:
Training:
We will email, and post on support site, new procedures and ways to
raise support inquiries. So keep an eye out for those in the coming
months
Feedback: Your feedback is crucial! As you start using the new Help Desk, please share any observations or suggestions with us.
If
you have any questions or concerns, feel free to reach out to our
team. We appreciate your cooperation during this transition.
Thank you for your continued support!
Best regards,
Commsplus Support Team