Returns

• Popular Articles

• CommsPlus On-line RA Process

  Returns Process and Policy Warranty and actioning Order errors for equipment sourced through CommsPlus Distribution. Return can be requested either via: Link on Webstore Or https://prc.commsplus-distribution.com.au/admin/forms/returns/ (You’ll need ...

• Commsplus Support Knowledgebase manual

  Commsplus Support- New Knowledgebase and Ticketing Portal User Manual Introduction Welcome to our knowledge base and ticketing site user manual. This manual will guide you through the process of using our knowledge base and ticketing site to resolve ...

• Wrong Calling Name shows on Mobile

  You call someone, and the name which displays in the receiver’s phone is not yours. Many people ask “Why is my phone showing the wrong name?” Example: wrong caller ID In instances like Samsung’s “Smart Call” (although “smart” may not be an apt name ...

• CommsPlus On-line RA Process

  CommsPlus Distribution Panasonic On-Line RA Process Returns Process and Policy Warranty and actioning Order errors for equipment sourced through CommsPlus Distribution. Return can be requested either via: Link on Webstore Or ...

• Manufacturer Direct Online Warranty Claim Process - Poly

  Manufacturer Direct Online Warranty Claim Process – Poly ver. FEB 2024 The quickest way to receive a replacement headset, is to lodge a warranty claim, and request an advanced replacement direct with HP support. Browse to Poly product warranty ...

• Recent Articles

• Phones not provisioning - Release MAC from Manufacturer RPS

  If you're having issues getting a device registered and our support team tells you the device is already registered, then the device may still registered with a previous provider's Remote Provisioning Server or RPS. Also check that the ...

• Factory Resetting Poly Edge E Series Phones with out knowing Password

  Follow these instructions to reset a Poly Edge E Series phone to the factory default state. Instructions Power the phone on. Depending on the Edge E model, the Handsfree and Headset buttons should illuminate. When the lights turn off, press the 1, 5, ...

• Fanvil FAQ

  Fanvil Compatible EHS Headsets List Fanvil Compatible Bluetooth Headsets List Fanvil Compatible USB Headsets List Fanvil Compatible RJ9 Headsets List Plantronics EHS cannot answer the headset button Phone power adapter specifications list List of IP ...

• Notice- Spectralink 7000 series EOL

  The Spectralink 7000 series are EOL and have been replaced by the new S Series Handsets. There are 3 Models only… S33, S35, S37 The S35 is the recommended replacement to the 7722 Handset. *** IMPORTANT INFO *** Infrastructure software requirements to ...

• CommsPlus Quick Ticket instruction

  CommsPlus Quick Ticket instruction MAY 2024 CommsPlus support website provides a chat bot enabling CommsPlus partners to lodge support tickets with a valid partner account email address quickly. This is achieved by the “Quick Ticket” guided ...